Privacy Policy

1. Information We Collect

SoftSpark collects information you provide directly to us, such as when you create an account, use our services, or contact us for support. This may include:

• Personal information (name, email address, phone number)
• Company information (company name, job title, industry)
• Account credentials and preferences
• Communication data when you contact our support team
• Usage data and analytics about how you use our platform

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our lead generation services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Communicate with you about products, services, and promotional offers
• Monitor and analyze trends, usage, and activities in connection with our services

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• With your explicit consent
• To comply with legal obligations or respond to lawful requests
• To protect our rights, property, or safety, or that of our users
• In connection with a merger, acquisition, or sale of assets
• With trusted service providers who assist us in operating our platform

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication procedures
• Employee training on data protection practices
• Incident response procedures

5. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access and receive a copy of your personal information
• The right to rectify inaccurate or incomplete information
• The right to erase your personal information in certain circumstances
• The right to restrict or object to processing of your information
• The right to data portability
• The right to withdraw consent where processing is based on consent

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use personal information about you. These technologies help us:

• Remember your preferences and settings
• Analyze how our services are used
• Provide personalized content and advertisements
• Improve our services and user experience

You can control cookies through your browser settings, but disabling cookies may affect the functionality of our services.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers are conducted in accordance with applicable data protection laws and implement appropriate safeguards to protect your information.

9. Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: