Terms of Service

1. Acceptance of Terms

By accessing and using SoftSpark's lead generation platform ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

SoftSpark provides an advanced lead generation platform that helps businesses find qualified prospects and connect with them through integrated social networks and targeted advertising campaigns. Our service includes:

• AI-powered lead discovery and qualification
• Social network integration and management
• Targeted advertising campaign tools
• Analytics and reporting features
• Customer support and account management

3. User Accounts and Registration

To access our services, you must contact our sales team and be approved for an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain the security of your account credentials
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use of your account
• Use the service only for lawful business purposes

4. Acceptable Use Policy

You agree not to use the service to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights of others
• Send spam, unsolicited communications, or malicious content
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the service or servers
• Use the service for any fraudulent or deceptive practices
• Collect personal information without proper consent

5. Payment Terms and Billing

Our pricing plans are as follows:

• Standard Plan: $40/month with 7-day free trial
• Advanced Plan: $50/month (Best Value)
• Business Plan: $60/month for enterprise needs
• Custom plans available upon request

Payment terms:

• All fees are billed in advance on a monthly basis
• Payments are due immediately upon invoice
• Late payments may result in service suspension
• Refunds are provided according to our refund policy

6. Intellectual Property Rights

The service and its original content, features, and functionality are and will remain the exclusive property of SoftSpark and its licensors. The service is protected by copyright, trademark, and other laws. You may not:

• Copy, modify, or distribute our proprietary software
• Reverse engineer or attempt to extract source code
• Use our trademarks without written permission
• Create derivative works based on our service

7. Data Protection and Privacy

We are committed to protecting your privacy and data. Our data practices are governed by our Privacy Policy, which is incorporated into these terms by reference. You retain ownership of your data, and we will:

• Process your data only as necessary to provide our services
• Implement appropriate security measures
• Not sell or share your data without consent
• Comply with applicable data protection regulations

8. Service Availability and Support

We strive to maintain high service availability but cannot guarantee uninterrupted access. We provide:

• Email support for all customers
• Priority support for Advanced and Business plan customers
• Dedicated account management for Business plan customers
• Regular system maintenance and updates

9. Limitation of Liability

To the maximum extent permitted by law, SoftSpark shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the service.

10. Termination

We may terminate or suspend your account and access to the service immediately, without prior notice, for conduct that we believe violates these terms or is harmful to other users, us, or third parties, or for any other reason in our sole discretion.

Upon termination, your right to use the service will cease immediately, and we may delete your account and data.

11. Governing Law

These terms shall be interpreted and governed by the laws of the State of Texas, United States, without regard to its conflict of law provisions. Any disputes arising from these terms will be resolved in the courts of San Antonio, Texas.

12. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes via email or through our service. Your continued use of the service after such modifications constitutes acceptance of the updated terms.

13. Contact Information

If you have any questions about these Terms of Service, please contact us: